Frequently asked questions

Can I get a free estimate? Can you tell me how much a treatment will cost if I send you an image of my object?
In some cases it may be possible to give a general assessment of condition and cost estimate based on images. Ideally, the conservator should see the artifact in order to examine it and devise a treatment recommendation and cost estimate. 

At this initial stage, a written report is not produced, and there is no fee for this preliminary assessment. 

How do I get a quote for conservation treatment?
Once the object is in the lab and after an in-depth examination, a detailed condition report, treatment recommendations and a cost quote are gathered in a written report which is given to you, according to the professional Code of Ethics.

If the client decides not to pursue treatment, then the conservator will charge a basic fee for report preparation and documentation. If the client decides to have conservation treatment, then the cost of the initial report is absorbed in the final cost.

Once a course of treatment is agreed upon the treatment will be scheduled. Occasionally, treatment proposals require some modification over the course of conservation. Any modifications are agreed upon with the client prior to carrying them out. 

Can you tell me if it is worth treating my object?
Every object has an intrinsic value, whether monetary or sentimental.  The  value of the object does not affect the cost of treatment, however we can provide options for treatment. Each artifact is treated with equal respect and integrity, according to our Code of Ethics

Is a written report necessary?
As CAC and CAPC Code of Ethics states: “The conservation professional shall document his/her work by recording all essential details of the conservation of a cultural property.” (p.4).

Documenting the condition and the treatments carried out at a given time is important for the future conservation of your object. The written report can serve as a legal document in case of future alteration or damage because it gives evidence of the state of conservation of the object at a specific date. It is also useful in case of later intervention, to inform future conservation choices.

We recommend that the documentation be kept in your object’s records for future reference.

How long does the conservation treatment usually take?
Our conservators carry out treatment to the highest technical standard and follow professional guidelines to ensure that artifacts are treated and documented according to the professional Code of Ethics.

Conservation treatment length varies greatly depending on the type of object, its condition and the extent of treatment agreed upon. A time estimate can be given for each individual project. We can work within your set deadlines whenever necessary.

Does the work need to be done in Ottawa?
We accept clients from all over North America, as well as internationally. Our studios are located in Ottawa, ON, on the traditionnal and unceded territory of the Algonquin People. We can help you arrange transportation of your artworks to our facility. 

We also offer initial examination, condition assessment or treatment in-situ if circumstances require.

How are conservation projects billed? 
Payment of the conservation treatment is generally due after completion of the project. We may ask for a deposit for projects requiring upfront expenses. Staggered payment plans can be agreed upon at the beginning of the project.

Can you tell me how much my object is worth?
Conservators are not permitted to conduct appraisals.  Please see the section on Appraisers for some recommendations.

Can you authenticate my object?
Conservators are not certified to authenticate objects.  Thorough examination of the techniques and materials used to make the object may be able to provide some information, but clients are encouraged to seek out appraisers and other experts to authenticate objects.

Please feel free to contact us if you have any questions regarding the process or a specific conservation project. We are glad to provide more information.